Ever thought why to dial a 1800 number? What is toll-free number? Why are there certain codes before regular contact numbers?
Today’s corporate setting regularly uses 1800 numbers. Businesses of all sizes and types offer these numbers so that customers can contact them for free from any Australian landline. Government and nonprofit organizations regularly use 1800 numbers to give people a quick and inexpensive option to contact them. The fact that these data were not initially intended to be a business tool may surprise you.
To make free calls from both landlines and mobile phones, dial the 800 area code in addition to the designated 7-digit phone number when dialing an 1800 number. Toll-free numbers are widely used on customer service lines and business phone numbers so that customers can call without having to pay a call-related cost. Since its inception, the 1-800 number has played a significant role in modern communication and served as a vital conduit between businesses and consumers.
Brief History:
In 1967, AT&T introduced the first 1800 numbers. Previously, all reverse charge and collect calls had to be connected by a telephone operator. The volume of collect calls received by businesses was overwhelming AT&T’s telephone operators, so the 1800 number was introduced as a solution to alleviate their burden and automatically connect the calls for them.
Then, in the 1980s, shout out to AT&T’s centralized network database, businesses were able to have a single, toll-free number that was available nationwide rather than needing unique numbers for each state. Then everything took off, and most intelligent businesses began to push 1800 numbers. It quickly became a requirement for business, first in the United States, then throughout the world.
Importance of 1800 Numbers:
The network recognizes an 1800 number as a free call number and connects the caller to the 1800 network management system when they dial that number. This system has all the data required to route the call to the appropriate party. Each company designates where its calls should be directed. We refer to this as routing. Call the office landline during regular business hours, and after hours, call a live answering service or a cell phone.
For instance, route all calls from Queensland to the Brisbane office by dialing the office that is closest to the caller’s location. Equally distribute incoming calls among a sales or support staff.1800 numbers offer a variety of advantages to businesses, including extensive call logging and portability, which enables a firm to keep the same phone number as it expands and relocates, in addition to making callers happy with FREE calls and fast connections to the right person.
Selecting 1800 Number:
Find out how much and whether your preferred 1800 number is available. A standard issue 1800 number is strongly advised for your business if you have a tight budget and memorability is not a top requirement. For organizations that strongly rely on number recall in highly competitive industries. Due to their memorability, phone words and patterned digits are recognized as the best 1800 numbers.
1800 Number Availability:
You can go immediately to a qualified inbound number specialist if you desire to obtain a standard issue number. They will have a selection of 1800 numbers that are readily available and may be ordered and activated in as little as one business day. By performing a short search on the ACMA website, you can determine whether your preferred number is still available. Create an account online and pay for your 1800 number to purchase it.
Customized 1800 Number Call Routing:
You should take into account the degree of customization offered by your number service in addition to the price of 1800 number plans. Choose a service that gives you complete control over the direction of your calls and offers simple methods for changing your configuration. Basic call routing strategies like time- and day-based, geographic, and call splaying are frequently bundled into your 1800 number service for no extra cost. You should be able to access complex setups for a minimal additional fee.
Conclusion:
Getting a well-known professional number is a significant step in the right direction as developing a presence in any sector. However, you must first conduct an 1800 number search before you can begin to benefit from having a free call number for your company. You can find a vast list of 1800 numbers and cost of 1300 number (services) supplied by several telcos and carriers by conducting a quick internet search. A self-managed web interface that allows you to monitor call detail data and request modifications to your
Visit Quantacom’s Website to find out more about the difference between 1300 numbers and 1800 numbers including available plans and call rates, or you can phone us on 1300 ALLTEL (1800 782 682).
